Project Management

Chick-Fil-A Case Study

1Fast-food giant Chick-fil-A faced a major decision when the manufacturer of its point of sales (POS) terminal systems stopped producing the EPROM systems it used at the price it originally offered the restaurant. Chick-fil-A was presented with three options from the technology available at the time of the decision:

  • Continue purchasing the EPROM POS systems at an inflated price
  • Purchase and implement POS systems based on Windows CE technology
  • Purchase and implement POS systems based on Windows NT technology

This case study allows students to act as decision makers to select and support a solution based on Chick-fil-A’s business needs and alignment of technology. Students are challenged to evaluate the options based on operational visability, technical architecture, programming effort involved, environment, 5-year total cost of ownership, and business issues.

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Crist Power Plant Case Study

6Learn the technical and project management details involved in planning and implementation of a maintenance project in a power plant and analyze the alternative using Expert Choice.

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Mauritius Auditorium Design Case Study

5This multimedia courseware focuses on an acoustical design of the polyvalent hall at the Swami Vivekananda International Convention Center on the island of Mauritius. The multi-use hall was praised as a “fabulous building and quite and achievement” after successfully hosting a United Nations conference without any acoustical problems. Later, as a band rehearsed for the building’s first rock concert, the sound quality fell severely short of expectations. A problem arose with the loud music, requiring a reconsideration of the hall’s design before it could provide satisfactory acoustics for any similar events.

The materials provided here will introduce students to the following concepts:

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Solar Power from Rural India

58The Gandhi Rural Rehabilitation Centre, a multi-purpose center in rural India that provides employment for physically and mentally challenged individuals living in surrounding villages. Daily activities include weaving, tailoring, and embroidery, among others. The center’s power grid is unstable and experiences daily power outages, which can last for hours at a time. In an attempt to remedy this, National Institute of Technology, Trichy and Auburn University partnered together to bring solar power to the GRRC to provide a more stable and environmentally-friendly source of power.

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Superstar Case Study

13Analyze multiple R&D projects using the spreadsheet based Business/Project analysis tool and make decision on which of the 15 projects will be funded.

Learning Goals

  1. Discuss how companies make choice among multiple projects due to limited resources and the need to prioritize among them
  2. Understand the relationship between company wide critical success factors, their relative importance, and how these are used in prioritizing among projects
  3. Analyze multiple R&D projects using the Business/Project analysis tool
  4. Communicate recommendations, negotiate with others, and come up with final list of prioritized projects that best ensure business success

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